Artefacta Guaranda

I went to pay a relative's monthly bill. The relative had already paid their monthly installment the day before, but due to a data entry error, they had overpaid by 3 cents. For that simple mistake, they were charged a $12 penalty the next day. For a $500 washing machine, they'll end up paying almost $1,800 in installments. And this happens at all the big appliance chains because they're all owned by the same person.